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Thermal Heating & Air Conditioning, Inc.
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Privacy Policy

Last updated: May 2026

1. Who we are

Thermal Heating & Air Conditioning, Inc. ("Thermal," "we," "us," or "our") operates the website at www.thermalhvac.org. We are a licensed HVAC service company based in Gwinnett County, Georgia. You can reach us at thermalhvac@yahoo.com or by calling (770) 614-9318.

2. Information we collect

We collect information you provide directly to us, including:

  • Your name, phone number, and email address when you submit a contact or estimate request form
  • Details about your service request or property that you include in a form submission
  • Communications you send us by phone, email, or through our website

We may also automatically collect standard website analytics data such as browser type, pages visited, and referring URLs through third-party analytics tools. This data is aggregated and not personally identifiable.

3. How we use your information

We use the information we collect to:

  • Respond to your service or estimate requests
  • Schedule appointments and follow up on open requests
  • Communicate with you about your service history or account
  • Improve our website and service offerings
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. How we share your information

We do not sell or rent your personal information. We may share information with:

  • Service providers who help us operate the website or deliver communications (e.g., email or form processing platforms), who are bound by confidentiality agreements
  • Law enforcement or government agencies if required by law or to protect our rights

5. Cookies and tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. Disabling cookies will not prevent you from using the website, but some features may behave differently.

6. Data retention

We retain personal information for as long as necessary to provide services, maintain business records, and comply with legal obligations. Contact us if you would like to request deletion of your information.

7. Your rights

You may contact us at any time to request access to the personal information we hold about you, to correct inaccurate information, or to request that we delete your information. We will respond to reasonable requests within a reasonable timeframe.

8. Children's privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

10. Contact us

If you have questions about this privacy policy or how we handle your data, please contact us:

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